If you/your organization holds a valid sales tax exemption certificate, please send the certification with your registered email address to salestax@ihealthlabs.com. Once valid the certification, we will set up a tax-exempt account associated with your email and notify you in email. You can then place orders in our online store with sales tax exempt.
*Once we receive you sales tax exempt request, we will process within 1 to 2 business days
*For orders that already placed with sales tax collected, it usually takes 4 to 8 weeks to refund the sales tax to your original payment method
It has come to our attention that there is some false information regarding the price of iHealth COVID-19 Antigen Rapid Test (the “Kit”) in the U.S. market.
We, iHealth Labs Inc, hereby clarify that we and our authorized distributors are the only organizations in the U.S. that may legally sell and distribute the Kit. Our manufacturer will not supply to any other organizations in the U.S. except for iHealth Labs Inc. We expressly reserve the right to pursue any and all available legal and equitable remedies including instituting formal litigation proceedings.
If you have any questions about our authorized distributors or prices, please feel free to contact jack.feng@ihealthlabs.com.